Transform Your Scouting Council

Black Pug is great to work with and excel in their customer service. They take your feedback and act on it in a timely manner. I commonly get a response the same day or next day. If they can't accomplish your request, they add it to their idea board for future upgrades. Black Pug is easy to navigate and has countless reports to share the event information. There are many features to customize each event including merit badge scheduling, fee schedule, no cost, customize questions to ask participants, standard information collected, validates membership from roster upload, and so much more. I use Black Pug software every day for work. It has everything I need to be successful and is a great company to partner with.

Judy, Autumn, Steve, and anybody else on the team who has ever had to deal with me or try to fix a problem I may have had (even if I've never spoken to you personally), THANK YOU! Thank you for hearing our requests and suggestions with such open minds. Thank you for communicating with us to let us know you've heard us, and to let us know what to expect or what's in the pipeline. Thank you for working so hard to help us meet the ever higher expectations of our customers. Thank you for always striving to exceed our expectations. Thank you for going above and beyond; not just fixing the problem, but helping us locate and correct the ripple effect of corrections. Thank you for always having a fantastic attitude when dealing with my commonly idiotic problems. You guys are the best!

The decision to move to Black Pug has had monumental positive impact on the operations of our council, easing administration of camp and activity registration, giving us greater control of inventory and unit accounts, and providing a better user experience for our Scout families.